Frequently Asked Questions

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Event Overview
What are the rules?

Click here to view the Swimathon rules.

Where is Swimathon held?

Swimathon 2013 will be held in over 600 pools across the UK over one weekend.

If your local pool is not signed up, you can enter SimplySwim. This challenge allows you to swim one of the set distances at any location of your choice between 18-28 April. Choose this option if you are unable to attend an organised Swimathon session. This challenge must be completed in one session in your own time.

What challenges are available?
Take on one of Swimathon's established Distance Challenges with the Individual 5k, Individual 2.5k and Individual 1.5k! Up to five people can also create a team to take on the Team 5k and Team 1.5k challenges.

If your local pool isn’t taking part or if there are no sessions suitable for you – you can still take part at any pool of your choice and in your own time over the event weekend with SimplySwim. Just click on ‘enter now’ below, select the SimplySwim option, and choose one of the specified distances to swim (also available as a team).

Enter now and take on the swim of your life!
Is there an age limit?

Swimathon welcomes all ages and abilities! It doesn't matter if you can swim one length or two hundred, Swimathon has the challenge for you!

If I do not want to swim, can I still get involved?
The great thing about Swimathon is that you don't even have to get wet to get involved!

Many pools require volunteers to log laps and cheer, support and encourage their swimmers. If you know someone who's swimming, get in contact with their pool and volunteer your services!
Registration
How much does it cost to register?

 Entry Type*  Standard Entry Fee Concession** 
 Individual 5k  £11  £6
 Individual 2.5k  £11  £6
 Individual 1.5k  £11  £6
 Team 5k  £25  £20
 Corporate Team 5k  £25  £20
 Team 1.5k  £25  £20

* Applies to Distance Challenges and SimplySwim

** Denotes concessionary price for unemployed, under 16s, disabled, full-time students and senior citizens aged 60 years and above. For team concessions, the majority (over half) must fall into one of these categories to qualify for the concessionary price. Teams are not separated into age specific categories. Please select the January half price discount when available

How do I register?

Click here to enter Swimathon 2013. Our online registration form should only take you 10-15 minutes.

When does registration close?

Swimmer registration for Swimathon 2013 closes at 11:45pm on Wednesday 24 April.

Which credit/debit cards do you accept?

Swimathon accepts Mastercard, Maestro/Switch, Visa and Visa Debit.

I am having trouble registering. What should I do?

Please ensure your web browser is up to date. If you are using Internet Explorer, please ensure you are using the latest version. You can download the latest version by typing 'download latest Internet Explorer' into Google.

If this still does not help, please email info@swimathon.org with a screen grab of the error ('Prt Scr' on your keyboard) or call 0845 36 700 36.

I am unable to attend any of the sessions at my local pool...
You can still take on one of the specified distances with SimplySwim! SimplySwim allows you to swim one of the set distances at any location of your choice between 18th and 28th April. Choose this option if you are unable to attend an organised Swimathon session. This challenge must be completed in one session.

I have not received my confirmation email...
Please check your Junk Mail. If it is not there, please do not worry, as you can complete the second part of your registration by logging in to your personal pages and clicking on 'personal sponsor form' in the middle of the text. The second part of your registration will appear before the sponsor form does.
How to I edit my registration details?

You can edit your profile (not your challenge) by logging in to your personal pages and clicking on the ‘Profile’ tab at the top. A menu will appear on the left of the screen where you can edit your details.

I'd like to swim more than once over different days...
You are more than welcome to swim in as many organised Swimathon sessions as you wish over the event weekend. For each place that you require, you will need to create a new registration, paying the entry fee for each place. We then suggest that you only use one of your fundraising pages when sending your link out for sponsorship. You can mention in your 'personal message' that you are taking on more than one challenge.
I can no longer take part in the event. Will I get my money back?
The entry fee for Swimathon 2013 is non-refundable and non-transferable.
Swimmers
Where do I get my entry number?

Your entry number will be sent to you within your Confirmation Email, once you have registered for the event. Once registered, you can also find your entry number in your personal fundraising pages at the bottom of the ‘Fundraising Results’ page.

If you do not provide an email address at registration, your entry number will be found in your Confirmation Letter that you receive shortly after registering.

What does “k” stand for and how many laps is it?

The "k” stands for kilometres (km) and 1k equals 0.62 miles.

Kilometres Miles Lengths (25m pool)
5 3.1 200
2.5 1.6 100
1.5 0.9  60
Can I get any training advice?

It is very important to train before taking part in any sporting event. Please visit the training pages for further information.

Will I receive a medal?

All swimmers will receive a medal for completing their challenge. Those taking part in an organised Swimathon session will receive their medal immediately after their swim. Those taking part in SimplySwim will be sent a medal via post.

Will I receive a certificate?

All swimmers will be able to download their personal certificates from their personal fundraising pages after the event.

Can I join someone's team?

Yes, as long as you know the team name, or team captain’s name, you can search for the team. Please do not enter a team if you do not know the team members.

Teams
What is the maximum number of team members I can have in my team?
Teams consist of 2-5 members. All members must be registered in order to participate and receive their medals and certificates.
How does swimming in a team work on the day of our challenge?
Team challenges are swam in relay format, where one swimmer will enter the pool to swim their share of the distance, before allowing the next team member to do so, and so on. Teams can divide the distances each swimmer takes on how they like, as long as each team member only swims once.
Can I change my individual challenge to a team challenge?
You are able to join an existing team with your individual registration, but you are unable to create a new team. To create a team at this point, you will need to create a new profile.
Fundraising
How do I promote and personalise my personal fundraising page?

To promote your fundraising page, you can post its unique link on your social networking sites, such as Facebook and Twitter. To see your unique link, log in to your personal fundraising pages.

Once logged in, you will also be able to upload your own video, picture and message when you click on the ‘Profile’ tab at the top.

You can also promote your challenge on every email you send. Just add a link to your fundraising page in your email signature.

Where can I get a sponsorship form?

If you do not want to fundraise online, your personal sponsor form can be downloaded from your personal fundraising pages, once you have completed the second part of your registration.

Do I have to raise a minimum amount of sponsorship money?

There is no minimum sponsorship required, but we do have some fundraising rewards to keep you motivated! Fundraise £100+ for an exclusive Swimathon 2013 t-shirt or £300+ for an exclusive Swimathon 2013 t-shirt and towel.*

Team fundraising is based on raising an average of £100+ per team member for t-shirts and an average of £300+ per team member for t-shirts and towels. Terms and conditions apply.

* Fundraising must be with Swimathon by 11:45pm on Sunday 30 June 2013

Are there any fundraising rewards?

Fundraise £100+ for an exclusive Swimathon 2013 t-shirt or £300+ for an exclusive Swimathon 2013 t-shirt and towel!*

Team fundraising is based on raising an average of £100+ per team member for t-shirts and an average of £300+ per team member for t-shirts and towels. Terms and conditions apply.

* Fundraising must be with Swimathon by 11:45pm on Sunday 30 June 2013

If I qualify for a fundraising reward, when will I receive it?

Fundraising rewards will be sent out in July, after the fundraising reward deadline.

Terms and conditions apply.

My friends are having problems making donations on my fundraising page?

Please ensure their web browser is up to date. If they are using Internet Explorer, they must ensure they are using the latest version. They can download the latest version by typing 'download latest Internet Explorer' into Google.

Please ensure all fields that are required are filled in correctly. If the person donating is from a country outside the UK, they must enter the correct country code at the beginning of their telephone number.

If a problem persists, they can contact us on info@swimathon.org with a screen grab/shot included (‘Prt Scr’ on your keyboard), or call 0845 36 700 36.

When does the fundraising money have to be submitted?

To qualify for the fundraising rewards, your sponsorship money must have been received by the Swimathon team by 11:45pm on Sunday 30 June 2013. The quickest way to submit fundraising is online. Any cheques should be sent, with your entry number written on the back, to:

Swimathon 2013
PO Box 4500
London W1A 7LF

Please note that we look to add cheques to your fundraising page within 10 working days of receiving them, and cash cheques within 15 working days.

Swimathon accepts general fundraising throughout the year.

Who are cheques payable to and where do I send them?
Please make cheques payable to ‘Swimathon 2013’ and send, with your entry number written on the back, to:

Swimathon 2013
PO Box 4500
London W1A 7LF

Please note that we look to add cheques to your fundraising page within 10 working days of receiving them, and cash cheques within 15 working days.

Please DO NOT send cash through the post.
Where does the money go?

70% of funds raised will be used by Marie Curie Cancer Care. The remaining 30% will be used by the Swimathon Foundation.

Do I have to submit my online fundraising?

No. All sponsorship money raised on Swimathon fundraising pages is automatically submitted to us.

How do I email my sponsors?

Log in to your personal fundraising pages and click on the ‘Fundraising’ tab at the top. Once done, click on ‘Thank Sponsors’ on the menu that appears on the left.

Can I raise money for a different charity?

You are not able to raise money for another charity. Swimathon is a fundraising event, and in 2013 the beneficiary is Marie Curie Cancer Care.

How do I know if my donation qualifies for Gift Aid?

Donors must:

  1. Be a UK Income or Capital Gains taxpayer
  2. Pay an amount of Income Tax and/ or Capital Gains Tax in the tax year at least equal to the amount of tax that all charities and CASCs I donate to, will reclaim on my gifts for that tax year
  3. Tick the Gift Aid box online or on the sponsor form. This is your Gift Aid declaration, which confirms:
  • Your full name
  • Your home address
  • Your charity’s name
  • Details of the donation – confirming that you asked for Gift Aid to be claimed

What is Gift Aid?

Gift Aid is a tax relief on personal donations to UK charities. Using Gift Aid means that for every pound given, the charity beneficiaries of Swimathon 2013 will receive an extra 25 pence from the Inland Revenue, helping your donation go further.

How long does it take to process my cheque?

We look to add cheques to your fundraising page within 10 working days of receiving them, and cash cheques within 15 working days.

During especially busy periods, such as April and June, there may be some delay with cashing your cheques.

The fastest and easiest way to send us your fundraising money is online. Fundraising online is fast, easy and secure. Just log in to your personal fundraising pages and click on the 'Fundraising' tab at the top, followed by 'Pay in my Fundraising Money' on the left-hand menu.

Pools
I'd like to enter my pool to Swimathon 2013...

Swimathon 2013 pool recruitment has now finished, but registration for next year’s event opens in September 2013.

To add your pool/centre to the contact list - please email the Swimathon team on info@swimathon.org.

Alternatively, if you would like to promote the SimplySwim challenge at your pool (which may help boost visits to your centre), then please contact the Swimathon team to request posters.